ADOPTED_FROM:CEN ISO/TR 41013:2021
ISO/TR 41013:2017 outlines the scope, key concepts and benefits of facility management (FM) and provides a context for the use and application of the terms defined in ISO 41011.
Acoustics - Description, Measurement and Assessment of Environmental Noise - Part 1: Basic Quantities and Assessment Procedures (Adopted ISO 1996-1:2003, second edition, 2003-08-01)
Quality Management - Customer Satisfaction - Guidelines for Dispute Resolution External to Organizations (Adopted ISO 10003:2007, first edition, 2007-12-01)